Technical Support
We're here to help you get the most out of MELU
MELU Support: Our technical support team is dedicated to ensuring you have the best possible experience with our media player. We provide comprehensive assistance for all technical issues and optimization needs.
Getting Started
MELU is designed to be intuitive and user-friendly. Once installed, you can immediately begin enjoying your media content with these simple steps:
- Launch MELU from your device's app menu
- Navigate to your media files using the built-in browser
- Tap to play videos or audio files instantly
- Use the network streaming feature for online content
- Customize playback settings to your preferences
Supported Features
Video Playback
MELU supports a wide range of video formats including MP4, AVI, MKV, MOV, and many more. High-definition playback with smooth performance across all supported formats.
Audio Experience
Enjoy crystal-clear audio with support for MP3, FLAC, AAC, WAV, and other popular audio formats. Advanced audio processing for optimal sound quality.
Network Streaming
Stream content from various sources using HTTP, HTTPS, HLS, RTSP, and RTMP protocols. Reliable streaming with adaptive quality based on your connection.
Device Compatibility
Optimized for mobile devices with support for various screen sizes and orientations. Responsive design ensures consistent performance across different devices.
System Requirements
Minimum Requirements
- Operating System: Android 7.0+
- Storage: 50 MB free space for installation
- RAM: 2 GB RAM (4 GB recommended)
- Network: Internet connection for streaming features
- Processor: ARM-based processor with hardware acceleration support
Performance Optimization
To ensure optimal performance with MELU, consider these recommendations:
- Storage: Keep sufficient free space on your device for smooth operation
- Network: Use a stable Wi-Fi connection for streaming high-quality content
- Updates: Keep MELU updated to the latest version for best performance
- Background Apps: Close unnecessary background applications during playback
- Device Temperature: Ensure your device doesn't overheat during extended use
Troubleshooting Guide
If you encounter any issues, try these solutions:
Playback Issues
Restart the app and ensure your media files are not corrupted. Check if the file format is supported by MELU.
Streaming Problems
Verify your internet connection and ensure the streaming URL is correct and accessible.
Performance Issues
Close other running apps, restart your device, and ensure MELU is updated to the latest version.
Audio Problems
Check device volume settings, ensure audio files are not corrupted, and verify output device connectivity.
App Crashes
Restart the app, ensure sufficient device memory, and update to the latest version if available.
Installation Issues
Check available storage space, ensure stable internet connection, and verify device compatibility.
Advanced Features
MELU offers several advanced features for power users:
- Custom Streaming: Configure custom streaming sources with various protocols
- Playback Controls: Advanced playback controls including speed adjustment and repeat modes
- Format Support: Extensive codec support for both video and audio content
- Network Optimization: Automatic quality adjustment based on connection speed
- Security: Secure streaming with encrypted connections where supported
Updates and Maintenance
MELU is regularly updated to improve performance, add new features, and fix any issues. Updates are delivered through your device's app store and include:
- Performance improvements and bug fixes
- New codec and format support
- Enhanced streaming capabilities
- User interface improvements
- Security enhancements
Contact Technical Support
For personalized technical assistance, our support team is ready to help:
Email: chodevarr@gmail.com
Response Time: Within 24-48 hours
When contacting support, please include your device model, operating system version, and a detailed description of the issue you're experiencing.
Contact Support